Substitutions Policy

EASYFLOWERS goes to great lengths to ensure that what you see is what the recipient gets. There are times however when this is impossible due to various factors including local availability, seasonal variations and local laws (with regard to alcohol). Rather than reducing our product range down to the lowest common denominator we utilise an equitable substitution policy.

If an item is unavailable we will substitute it with another item of similar design, colour, quality and price.

For example, if a type of flower is out of season we will substitute it with a similar flower with regard to appearance, colour and price.

When possible we will first endeavour to contact you prior to delivery. Orders received well in advance of their expected delivery date will obviously reduce our need to substitute.

So as they say, 'get in early to avoid disappointment'.

We deliver flowers Australia wide, safely and securely, with our quality network of hand picked Australian florists. With over 100 arrangements of flowers Australia is covered, no matter what your style, taste or budget, all at highly competitive prices. All prices are in Australian dollars and include GST.

Our high quality Australian florists are located in Adelaide, Brisbane, Canberra, Darwin, Hobart, Melbourne, Perth, Sydney as well as all major Australian regional centres including Geelong, Newcastle, Gold Coast, Wollongong, Launceston and Alice Springs. easyflowers.com.au is proud to be an Australian owned and operated business completely independent of the multi-national Interflora ™ florist network.

Online flower delivery has never been easier! A combination of the freshest flowers, quality independent florists and beautiful floral arrangements make this online florist hard to beat for quality, value and service.

EASYFLOWERS is proud to be 100% Australian Owned and Operated. All of our flower arrangements are designed by Australian florists with our uniquely Australian style. Bright, colourful and bold flower designs typify Australian floral design. By buying Australian owned and operated you will also get better value for your money with flowers from $39 you are bound to save.

By buying Australian made you are supporting local Australian florists by keeping your money within our community. Our high quality Australian florists are located in Adelaide, Brisbane, Canberra, Darwin, Hobart, Melbourne, Perth, Sydney as well as all major Australian regional centres including Geelong, Newcastle, Gold Coast, Wollongong, Launceston and Alice Springs.

"It was great to have guaranteed delivery the next day and for the flowers to exactly match the picture on your website. Thank you"
- Belinda - Kuluin

"My sister loved the flowers, living so far apart, I live in Britain, the service you offer means I know the quality of your products are guaranteed."
- Rebecca - Preston

"Sensational service and an Australian company. I made a mistake at checkout redeeming a voucher but this great company reimbursed me anyway. That\'s customer service and a way of guaranteeing return business. Well Done."
- Glenn - Bentley Park

"Only marked delivery down due to the time it arrived. I know its guaranteed between 9am - 5pm but I was hoping it would have arrived before 3pm ish as it was for a birthday. Other than that was good though."
- Nick - Secret Harbour

"The flowers looked fantastic! I know the requested delivery time isn\'t guaranteed, but every other time I\'ve requested either morning or afternoon it\'s been great. This time however it was delivered way earlier in the day than I wanted it."
- Justin - Gordon

"My recipient has advised that the flowers were old and of poor quality. Please respond to her email complaint, 100%guarantee is not proving true. Also i am still awaiting the balance refund you promised me."
- Edyta-monika - Ocean reef

"Once again Easyflowers to the rescue. I\'ve been using easyflowers for years & never been let down yet. Always good quality, presentation & great value. Delivery service is always spot on. I would not go anywhere else as these guys have it down pat. I highly recommend easyflowers for any occasion. Thir special deals are an added bonus but even without them they are still great value. If in doubt I suggest you try them. Guarantee you won\'t be disappointed."
- Marilyn - Whittington

"Great service on a busy day! My local usual supplier could not guarantee delivery on the 14th Feb! so I tried you guys. Well done. Valentines flowers delivered on another day is not good enough!"
- Michael - St Huberts Island

"Great way to get out of trouble haha quick and easy service that's guaranteed to put a smile on her faceThanks again"
- Will - Warrane

"The flowers were bright and fresh and was delivered on the same day as you have guaranteed."
- Winneth - Brunswick

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