Security Policies

Absolute security online is paramount at EASYFLOWERS and we understand just how important it is to you too. This is why we have made security our primary concern.

Complete Security

The authenticity of this site has been established by www.geotrust.com and you are welcome to view our digital certificate information. This digital certificate ensures that all information that you provide us with is encrypted and transmitted via 128 bit SSL (Secure Socket Layer).

SSL is the industry standard for the transmission of credit card details. Your information is encrypted using a complex mathematical algorithm before being sent over the Internet. It is almost impossible for an unauthorised party to seize the encrypted data.

You will know that your details are being safeguarded by looking for the padlock or unbroken key that will appear at the bottom of your browser whenever you are providing us with personal

information.

You can also identify a secure site by looking at the address. For example, when you go to the EASYFLOWERS order page you will notice that the address starts with 'https://', while non-secure pages begin with 'http://'.

Information at EASYFLOWERS is protected by is sophisticated firewalls and other security systems. We also have strict organisational procedures in place to ensure that the integrity of your data is maintained at all times

Your bank can also provide you with additional information regarding the security of your credit cards.

Safe shopping guarantee

EASYFLOWERS is so confident of its security procedures that we back every online credit card purchase with our EASYFLOWERS Safe Shopping Guarantee.

We guarantee that every transaction you make online with your credit card at the EASYFLOWERS website will be safe. This means that you pay nothing if unauthorised charges, payable to EASYFLOWERS, are made to your credit card as a result of shopping at the EASYFLOWERS website.

In the event of unauthorised use of your credit card, you must notify your credit card provider immediately in accordance with its reporting rules and procedures.Your credit card provider with then notify us of the charge to EASYFLOWERS on your card and we will arrange for it to be reversed.

Offline Payment

If you are still uncomfortable using your credit card online at EASYFLOWERS, that's okay! You can contact our friendly customer service team and we will take your order over the phone or you can make use of one of our other payment options.

We deliver flowers Australia wide, safely and securely, with our quality network of hand picked Australian florists. With over 100 arrangements of flowers Australia is covered, no matter what your style, taste or budget, all at highly competitive prices. All prices are in Australian dollars and include GST.

Our high quality Australian florists are located in Adelaide, Brisbane, Canberra, Darwin, Hobart, Melbourne, Perth, Sydney as well as all major Australian regional centres including Geelong, Newcastle, Gold Coast, Wollongong, Launceston and Alice Springs. easyflowers.com.au is proud to be an Australian owned and operated business completely independent of the multi-national Interflora ™ florist network.

Online flower delivery has never been easier! A combination of the freshest flowers, quality independent florists and beautiful floral arrangements make this online florist hard to beat for quality, value and service.

EASYFLOWERS is proud to be 100% Australian Owned and Operated. All of our flower arrangements are designed by Australian florists with our uniquely Australian style. Bright, colourful and bold flower designs typify Australian floral design. By buying Australian owned and operated you will also get better value for your money with flowers from $39 you are bound to save.

By buying Australian made you are supporting local Australian florists by keeping your money within our community. Our high quality Australian florists are located in Adelaide, Brisbane, Canberra, Darwin, Hobart, Melbourne, Perth, Sydney as well as all major Australian regional centres including Geelong, Newcastle, Gold Coast, Wollongong, Launceston and Alice Springs.

"My niece was very pleased to receive the beautiful flowers, also the teddy for her little girl, was nicer than I expected for the price.It cheered them up so much, as they were meant to be travelling over to us in the UK on that day, Saturday, but had to cancel trip due to her little girl becoming unwell. I was also delighted that you were able to guarantee delivery on a Saturday."
- Bridget - ST IVES

"Couldn't be happier. Easyflowers is a great service and guaranteed to please."
- Gary - Morayfield

"Flowers were beautiful, and delivered as per request even though you don't normally guarantee.Excellent service and will certainly return."
- Jeanette - Thornlands

"For a first time user of your company naturally I had my concern alerts on that the delivery would in fact happen,, I was truly impressed with how easy it was to order,, the follow up emails to track the delivery and a final e-mail confirming delivery happened and what was not available on my order. was replaced with similar value, this I personally find exceptional customer service , overall fantastic service,, if I was to point out any one thing I would have preferred was to be able to request an approximate delivery time, I ordered for inter-state and could not guarantee the time line my friend would be home over a full day and living where she does leaving at the door added risk to local wallabies actually eating / destroying the flower arrangement, as happens this did not present an issue, for which I am really grateful , thank you"
- Kerrie - Ettalong

"It was great to have guaranteed delivery the next day and for the flowers to exactly match the picture on your website. Thank you"
- Belinda - Kuluin

"My sister loved the flowers, living so far apart, I live in Britain, the service you offer means I know the quality of your products are guaranteed."
- Rebecca - Preston

"Sensational service and an Australian company. I made a mistake at checkout redeeming a voucher but this great company reimbursed me anyway. That\'s customer service and a way of guaranteeing return business. Well Done."
- Glenn - Bentley Park

"Only marked delivery down due to the time it arrived. I know its guaranteed between 9am - 5pm but I was hoping it would have arrived before 3pm ish as it was for a birthday. Other than that was good though."
- Nick - Secret Harbour

"The flowers looked fantastic! I know the requested delivery time isn\'t guaranteed, but every other time I\'ve requested either morning or afternoon it\'s been great. This time however it was delivered way earlier in the day than I wanted it."
- Justin - Gordon

"My recipient has advised that the flowers were old and of poor quality. Please respond to her email complaint, 100%guarantee is not proving true. Also i am still awaiting the balance refund you promised me."
- Edyta-monika - Ocean reef

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