FAQ's

This page covers the most common, frequently asked questions we receive here at EASYFLOWERS. If you have a question that is not covered here, then do not hesitate to contact us.

Question: How do I log in on my first time at EASYFLOWERS ?
Answer: On the first occasion you log in, simply type in your email address and choose a password. This will then be your log in details for any future orders you make with us. You do not need to 'register' first.

Question: Does EASYFLOWERS do overseas orders?
Answer: No, EASYFLOWERS does not send orders overseas.

Question: Why can't I choose today for delivery?
Answer: You are able to choose only available delivery dates. If today is not available then we are not able to deliver your chosen product this soon. Flower products can be delivered same day if ordered before 2pm local time on weekdays or 9am local time on Saturdays. Hampers, Garden Gallery, Surprise Me and some other products require more notice.

Question: Is there anywhere you can't deliver?
Answer: EASYFLOWERS can deliver flowers to all major centres around Australia and most regional ones too. Of course there are some areas that we cannot deliver flowers to because of their remoteness but even these can be covered by our non-flower products including our 'garden gallery', ‘surprise me,’ 'baby gifts' & 'hampers,' so no matter where in Australia your loved one lives we can get a special gift to them. During the ordering process you will be informed if there are any expected problems with the location you specify for delivery. For more information please refer to here

Question: Are all prices in Australian Dollars ?
Answer: Yes.

Question: Can I order for a funeral delivery on the same day?
Answer: We do not offer same day delivery to funeral services, however we should be able to deliver flowers to the home or business of the recipient. We do offer timed deliveries to funerals, simply specify the time of delivery in the drop down box after you have selected ‘Funeral’ on the recipient’s details page.

Question: Will my order look like the picture?
Answer: We will do our very best to replicate the flowers as pictured on the website. If an item is unavailable we will substitute it with another item of similar design, colour, quality and price. For more information refer to here. All of the EASYFLOWERS orders are set and will look as close to the picture as possible. We are unable to change flowers, colours or additional extras, such as balloons.

Question: Can I print a tax invoice of my orders?
Answer: Yes. To print a tax invoice simply log in to your account via this link. From there you will be able to print tax invoices for all your orders

Question: Does EASYFLOWERS do weddings?
Answer: We are not able to organise wedding flowers via the Internet. A wedding is a very special event that requires more personal one on one service and as such we feel it is better to have the florist there with you from start to finish.

We deliver flowers Australia wide, safely and securely, with our quality network of hand picked Australian florists. With over 100 arrangements of flowers Australia is covered, no matter what your style, taste or budget, all at highly competitive prices. All prices are in Australian dollars and include GST.

Our high quality Australian florists are located in Adelaide, Brisbane, Canberra, Darwin, Hobart, Melbourne, Perth, Sydney as well as all major Australian regional centres including Geelong, Newcastle, Gold Coast, Wollongong, Launceston and Alice Springs. easyflowers.com.au is proud to be an Australian owned and operated business completely independent of the multi-national Interflora ™ florist network.

Online flower delivery has never been easier! A combination of the freshest flowers, quality independent florists and beautiful floral arrangements make this online florist hard to beat for quality, value and service.

EASYFLOWERS is proud to be 100% Australian Owned and Operated. All of our flower arrangements are designed by Australian florists with our uniquely Australian style. Bright, colourful and bold flower designs typify Australian floral design. By buying Australian owned and operated you will also get better value for your money with flowers from $39 you are bound to save.

By buying Australian made you are supporting local Australian florists by keeping your money within our community. Our high quality Australian florists are located in Adelaide, Brisbane, Canberra, Darwin, Hobart, Melbourne, Perth, Sydney as well as all major Australian regional centres including Geelong, Newcastle, Gold Coast, Wollongong, Launceston and Alice Springs.

"Easy site to navigate... prompt reply to questions I had.... customer thanked me for flowers, I am sure they're what I ordered.WillUse again"
- Kirsty - Mudgeeraba

"Apparently the flowers (orange gerberas) were beautiful. Highly recommended. Answers to any questions EasyFlowers is prompt; easy to deal with"
- Karen - Ashburton

"It's actually difficult for me to comment directly to some of these questions, as I didn't see the flowers. I do know that they were promptly delivered, and that our friends were delighted to receive them. it was easy to order them on-line, and when I phoned to ask a question about the process the young lady I spoke to was very helpful and polite."
- Rosemary - Mooroolbark

"Had questions and had answered all my questions satisfactory. Thank you!"
- Lida - Leumeah

"Response emails to questions and queries and advice re: order were sent in a very timely and responsive manner."
- Peta - Ivanhoe

"I ordered from Canada for my best friend. Easy to order, great customer service and fast response to questions."
- Kylie - St. Albert

"It's hard to answer the above questions as I never got to see the bouquet, but it was delivered when promised and was a good price."
- Kim - Rowsley

"They answered all of my questions very promptly...thank you :-)"
- Kate - The Gap

"I found dealing with Easy Flowers was quite easy. I am in New Zealand. They got back to me with answers to my questions promptly."
- Jan - Rototuna

"I can't give you feedback on the first three questions as I haven't viewed the flowers. But I am delighted by the realiable delivery. I always order from your company and have never been let down."
- Katharine - The Gap

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