This page covers the most common, frequently asked questions we receive here at EASYFLOWERS. If you have a question that is not covered here, then do not hesitate to contact us.

Question: How do I log in on my first time at EASYFLOWERS ?
Answer: On the first occasion you log in, simply type in your email address and choose a password. This will then be your log in details for any future orders you make with us. You do not need to 'register' first.

Question: Does EASYFLOWERS do overseas orders?
Answer: No, EASYFLOWERS does not send orders overseas.

Question: Why can't I choose today for delivery?
Answer: You are able to choose only available delivery dates. If today is not available then we are not able to deliver your chosen product this soon. Flower products can be delivered same day if ordered before 2pm local time on weekdays or 10am local time on Saturdays. Hampers, Garden Gallery, Surprise Me and some other products require more notice.

Question: Is there anywhere you can't deliver?
Answer: EASYFLOWERS can deliver flowers to all major centres around Australia and most regional ones too. Of course there are some areas that we cannot deliver flowers to because of their remoteness but even these can be covered by our non-flower products including our 'garden gallery', ‘surprise me,’ 'baby gifts' & 'hampers,' so no matter where in Australia your loved one lives we can get a special gift to them. During the ordering process you will be informed if there are any expected problems with the location you specify for delivery. For more information please refer to here

Question: Are all prices in Australian Dollars ?
Answer: Yes.

Question: Can I order for a funeral delivery on the same day?
Answer: We do not offer same day delivery to funeral services, however we should be able to deliver flowers to the home or business of the recipient. We do offer timed deliveries to funerals, simply specify the time of delivery in the drop down box after you have selected ‘Funeral’ on the recipient’s details page.

Question: Will my order look like the picture?
Answer: We will do our very best to replicate the flowers as pictured on the website. If an item is unavailable we will substitute it with another item of similar design, colour, quality and price. For more information refer to here. All of the EASYFLOWERS orders are set and will look as close to the picture as possible. We are unable to change flowers, colours or additional extras, such as balloons.

Question: Can I print a tax invoice of my orders?
Answer: Yes. To print a tax invoice simply log in to your account via this link. From there you will be able to print tax invoices for all your orders

Question: Does EASYFLOWERS do weddings?
Answer: We are not able to organise wedding flowers via the Internet. A wedding is a very special event that requires more personal one on one service and as such we feel it is better to have the florist there with you from start to finish.

We deliver flowers Australia wide, safely and securely, with our quality network of hand picked Australian florists. With over 100 arrangements of flowers Australia is covered, no matter what your style, taste or budget, all at highly competitive prices. All prices are in Australian dollars and include GST.

Our high quality Australian florists are located in Adelaide, Brisbane, Canberra, Darwin, Hobart, Melbourne, Perth, Sydney as well as all major Australian regional centres including Geelong, Newcastle, Gold Coast, Wollongong, Launceston and Alice Springs. easyflowers.com.au is proud to be an Australian owned and operated business completely independent of the multi-national Interflora ™ florist network.

Online flower delivery has never been easier! A combination of the freshest flowers, quality independent florists and beautiful floral arrangements make this online florist hard to beat for quality, value and service.

EASYFLOWERS is proud to be 100% Australian Owned and Operated. All of our flower arrangements are designed by Australian florists with our uniquely Australian style. Bright, colourful and bold flower designs typify Australian floral design. By buying Australian owned and operated you will also get better value for your money with flowers from $39 you are bound to save.

By buying Australian made you are supporting local Australian florists by keeping your money within our community. Our high quality Australian florists are located in Adelaide, Brisbane, Canberra, Darwin, Hobart, Melbourne, Perth, Sydney as well as all major Australian regional centres including Geelong, Newcastle, Gold Coast, Wollongong, Launceston and Alice Springs.

"Fantastic.... My mum was so happy with her flowers ??. I will definitely be coming back here for any further purchases. Great selection, easy site, Wonderful staff who help you with any of your questions or concerns."
- Sandra - Richmond

"You were awesome! You've answered all my questions and delivered the flowers within the time frame I've requested even though you have let me know that business deliveries are until 5pm. It's hard for me to track since I am from USA with time difference, but you were able to fulfilled all my requests. Thank you for everything!"
- Xuan - San Jose

"Mum was really happy with the arrangement, very flexible and responsive to questions and changes to the delivery."
- Kris - Waikiki

"I can't comment on the first three questions. My Aunt described them to me and they sounded just perfect. She was so happy to receive them on her birthday. Thank you once again for delivering the goods on the date required."
- Katharine - The Gap

"Great service. Able to meet all of my specific requirement.s Prompt and helpful response to questions."
- Meredith - Burwsood

"The website is user friendly and I was impressed to get prompt feed back on questions I asked .The flowers were beautiful and well received."
- Glenda - Berea

"I odered in the morning, i made a fee online requests and requests re ETA. were responded to promptly answering my questions. Delivery was made on time. Very happy customer ??"
- Roger - Cranebrook

"Thank you my cousin lives in Australia and i'm bases in the UK, he sent surprise pressies so i found you via the Internet. I couldn't ask for better service, myxoussin sent me a photo and they were exacrly as the picture on your website. Brilliant. Customer services answered all my questions Fantastic. Thank you xx"
- Karen - Burnley

"As I sent the flowers but didn't see them I can't answer all these questions. I do know they were delivered on time and she thought they were lovely."
- Kerri - Kelso

"Excellent, timely responses to any questions I had. Thank you again!"
- Dorian - Lane Cove N

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