|
To consolidate our company as the most influential market leader
in the flower & gift industry. While pro-actively committing ourselves to our uncompromising
principles of excellence, effectively building upon our strengths and passionately
developing innovative quality systems and procedures reflecting our common values
as a team.
The following 5 principles will guide our decisions both individually and as a team.
Principle 1
To create a vibrant, dynamic, productive, supportive, healthy, stable and positive
working environment which is responsive to treating one another with mutual compassion,
respect, integrity, loyalty, trust and clear open rewarding communication.
Principle 2
To be compassionate and aware of our customers individual needs and to inform and
reward them with a memorable experience that is professional, efficient, ethical,
reliable and beyond their expectations.
Principle 3
To develop and implement a culture of self managed incremental steps as a method
to competitively build our brands and achieve our vision, utilising the strengths
of our people and innovative technology. To recognise that profitability and growth
are essential to our future success and embrace quality, diversity and the entrepreneurial
spirit as an essential component in the way we approach business.
Principle 4
Individuals making productive, meaningful and effective contributions will be recognised
and rewarded by the team, as a team. We expect our people to be dedicated and act
in a cooperative, resourceful, flexible, knowledgeable and professional manner.
Our team will equitably reward these people with flexible, fulfilling staff benefits,
understanding, loyalty, appropriate resources, guidance, career opportunities, education
and training.
Principle 5
To promote the universal acceptance of flowers as a symbol of peace and love. The
legacy of our company will be to act as a role model to others by being in positive
harmony with nature and the community.
|