EASYFLOWERS are committed to providing the best
quality flowers and the finest designs. We understand that the orders you request
are very important and should be delivered to the recipient to your direct specifications.
However, there may be occasions where you have concerns regarding your order meeting
expectations. In these circumstances we suggest you contact
EASYFLOWERS directly as soon as
possible to discuss a favourable resolution to your concerns.
It is a general rule of thumb that flowers should last between 3-7 days. It is suggested
that you ensure your flowers get water and are not exposed to elements such as heat
in order to prolong their lifespan. Refer to Caring for Flowers
for more information. Please keep any flowers you are not happy with as we may need
to have them returned to the florist to assess any problems.
Any refunds for online or over the phone orders are credited back the original credit
card on which the order was purchased.